Integrity- and cookie policy

Who we are

This Policy sets out the obligations of Sluta Gräv AB under registration number 556871-8935 whose registered office is at Grustagsgatan 1C, 25464 Helsingborg, Sweden. (“the Company”)
regarding the privacy of all personal data collected and defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

Our Principles

These 8 principles summa-rise our commitment to protecting your privacy:We only collect and use the personal information we need to provide or improve our products and services
You can check whatever information we hold about you
We will keep your personal information safe
We are fair and open about how we use your details
We will never sell your details or share it except in the ways mentioned in this policy or unless you ask us
We will let you know if there are important changes that affect your information or how we use it
We take responsibility for the information we hold about you
We only keep your information for as long as necessary.

The Law

The legislation that applies to this privacy policy includes the:Industrial Training Act 1982 and any relevant Levy Order
Data Protection Act 1998 (DPA)
EU Data Protection Directive 95/46/EC
Regulation of Investigatory Powers Act 2000
Electronic Communications Data Protection Directive 2002/58/EC
Privacy and Electronic Communications (EC Directive) Regulations 2003
General Data Protection Regulation ((EU) 2016/679) (GDPR) as introduced into national law on 25 May 2018
All applicable laws, regulations and secondary legislation relating to the processing of personal data and privacy
Guidance and codes of practice issued by the Information Commissioner
Any successor legislation to the DPA and GDPR.

How we collect

You give us information when you use our websites, products and services, including when you:Submit one of our forms
Correspond with us by phone, email or otherwise
Register with us or subscribe to our services
Participate in our discussion boards, chat or social media
We may also get information from other sources including from agencies who refer enquiries to us as well as within our own network of Stopdigging offices
What we collect
The information we collect from you could include your:Name, address, email and phone number
Professional role
How we use your information
We use your information for many purposes, including to:

Facilitate the installation of our products and allow fulfilment of our services
Promote the interests of our company
Manage our employees
Advertise, promote and market our services
Notify you about a change to our service
Carry out our contractual obligations

How we keep it safe

We take the security of your personal information seriously.
We use technical measures, such as encryption, and carry out regular security reviews to keep our protections up to date. We also control access and ensure staff who are authorised for access are adequately trained in keeping your information safe.Our procedures mean that we may ask you to prove your identity before we share your personal information with you.Third-party websites you access through links on our websites will have their own privacy policies. We do not accept any responsibility or liability for them.

Sharing your information

We do not share your information with others unless you have consented, or it is necessary to do so because:The law requires us to
Of administrative or operational needs
It is part of our terms of use.
When we do have to share information, it is likely to be with:Service providers or booking agents
Your employer or prospective employers
Other (subcontracted) Installation teams or partner organisations but also including our own employees
Law enforcement agencies.

Data Transfer Outside the EEA

Sometimes we may transfer your details to third parties outside of the European Economic Area (EEA). If this happens, we will make sure the transfer and storage of your information still complies with UK or EEA laws and this privacy policy.

Email and Social Media

There are several ways you may communicate with us online, including by: Email, Social media (such as Facebook, Twitter or Linked-in)

What we do

When you use email, social media or other online platforms, it is likely you know what information you are sharing with us.
How we use and process your information, who accesses it, and how long we keep it, depends on the context in which we collected it, but follows the terms of our privacy policy and UK law.
The information is normally handled by our authorised staff, but if we intend to share it with third parties beyond the platform you have used, we will make every effort to let you know.

Payments and Receipts

We do not use any financial information for any purpose you have not authorised, or disclose it to third parties without your permission.In order to process electronic banking transactions between us, we collect sufficient data including bank account detail. In some instances, some of the data we add to our accounting systems is personal data – e.g. where we make or receive payments from sole traders.When we make or receive payments to or from our trading customers or other parties, an individual’s name or other personal identifying information may be used as a payment source or reference for these transactions.Where the transaction is either a one-off or infrequent, we do not maintain any data beyond our end-of-year accounting process – i.e. data is retained in our accounting database for 12 months or less. Note however, our bank account will reference payee and/or receipt data reference for a period up to 7 years. In both cases, Sluta Gräv AB use secure systems and at least 2 factor security protocols to access the personal data in these systems.Where there is an on-going relationship between Sluta Gräv AB and you/your company, we retain your banking detail in our accounting software, together with other personal data such as name (individual) or contact name (corporate).

Who has access to your information

Stopdigging/Sluta Gräv staff and contracted data processors have access to your payment details to carry out your transaction.Our contracted data processors are;
Creating Spark AB, daniel@creating.se
http://www.creating.se

Your rights:

You have the right to:Ask for a copy of any information we hold about you
Withdraw any consents you have given
Lodge a complaint with us or the Information Commissioner’s Office or with any other relevant supervisory authority about how we handle your personal data
Ask us to correct any inaccurate or incomplete information we have about you
Ask us to delete your information from our records
Ask us to send a copy of your information to a third party in a data portable format.

Changing your contact preferences

You can change your contact preferences or withdraw your consents at any time by writing to us at info@stopdigging.se or Grustagsgatan 1C, 25464 Helsingborg, Sweden.

Making a request to see your information

To see the information we hold about you, you should make a Subject Access Request in writing, including your:
Full name, including previous or other names, if appropriate together with
Either your address or your business address if the request relates to individual data captured in the course of business operations and send it to:
Richard Alm, Grustagsgatan 1C, 25464 Helsingborg, SWEDEN.

Additional Provisions – Construction preparation and installation works

How we use your information

We use your information to facilitate Sluta Gräv AB preparations and installation to occur.We manage an electronic booking system for construction installations – this includes the capture of relevant personal data – in particular, site supervisors and site contacts.

Who has access to your information:

For construction installations, Sluta Gräv AB processes information directly through its own offices with its own employees.Depending on the location of the installation works, we may also share your information with the sub-contracting installation teams;

In addition, Sluta Gräv AB use a number of technology support organisations and software vendors who provide solutions to assist in processing, maintain data and network integrity – i.e. for data back-up. The following companies have access to personal data collected in the course of our operational business;

CARDnet

Sage

Wherever personal data is shared between Stop Digging and third parties, it is done so under purposed processing agreements.

What we do

We use your:Contact details to administer the installation
Card details to pay for construction consultancy and worksHow long we keep itIn most cases, the guarantee for our work lasts 1 year. After this time, your details are deleted from our systems (check G-Suite can be set up to do this automatically or it is a manual exercise)

Questions

If you have any comments or concerns about an aspect of this policy or any privacy or data protection issue, please email our Privacy Team at Sluta Gräv AB, Rätt address skall in Helsingborg, SWEDEN or by email to info@stopdigging.se.

Our Privacy Officer is Richard Alm who you can contact through the email or address above.

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